| 1. Can I use my own water heater tank and solar installation? |
| If the hot water tank is fairly new (within a few years) and 50 gallons or larger; then we can use our patented retro-fit valve with the rest of the solar installation. |
| last updated - 2010-10-14 14:25:34 |
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| 2. Does Smartcool also help in the winter time? |
| Yes, if your air conditioner has a heat pump included (most central air conditioners do) then Smartcool works the same way it does with the air conditioner, thus causing a year round savings!! |
| last updated - 2010-10-14 14:27:19 |
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| 3. Does Smartcool take the place of my thermostat? |
| No, the Smartcool green technology system is typically installed between the thermostat and the air handler. The Smartcool will also work with programmable thermostats. |
| last updated - 2010-10-14 14:26:54 |
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| 4. Does solar work in all climates? |
| Solar pool heating systems are currently heating pools in all weather conditions around the world. Solar pool heating systems provide year-round pool heating in warm climates and extend the swimming season in colder climates.
The solar pool systems SOLAR TREK installs has a patented individual tube design and mounting hardware that can sustain 180 mph winds and are guaranteed with the most comprehensive warranty of any heater available. |
| last updated - 2010-10-14 14:21:17 |
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| 5. Does solar work when it is cloudy outside? |
| As long as it is daytime, the solar pool heating system absorbs solar radiation. Any solar radiation absorbed by the SOLAR TREK installed pool heating system is then transferred into the pool water. Therefore, even in cloudy conditions, the solar pool heating system will heat your pool. It is important to note that increasing the number of solar panels in your system will help absorb more heat. As with any heater, using a pool blanket is advisable, as it will reduce heat loss. |
| last updated - 2010-10-14 14:21:30 |
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| 6. How does a solar domestic hot water system work? |
| Solar thermal collectors are installed on either the roof or the ground mount. The water in the solar thermal collectors are heated by the sun and then stored in a tank to be pumped out to the rest of the house when needed. The money saver is that you don’t have to pay to keep the water that is in the tank stored at high temperatures hot for 24 hours. |
| last updated - 2010-10-14 14:24:12 |
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| 7. How does solar energy heat my pool? |
| The sun's heat is transferred into your pool by circulating pool water through the solar panel. In most cases, the pool's existing pump is used to circulate the pool water through the solar panels. The water is continually circulated through the solar panels until the pool has attained the desired temperature. |
| last updated - 2010-10-14 14:20:02 |
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| 8. How does SOLAR TREK installed solar pool heating save me money? |
| Owning a solar pool heating system means drastically reducing or even eliminating expensive pool heating utility bills. Year after year, the savings continue while you extend your swimming season. Solar pool heating is the most economical way to heat your pool. Zero operating costs, virtually no maintenance and the longest and most comprehensive warranty ensures the savings will continue for decades to come. |
| last updated - 2010-10-14 14:20:26 |
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| 9. How is SOLAR TREK installed pool heating system different from a solar pool blanket? |
| The greatest loss of heat from a pool occurs from its surface due to evaporation. By reducing this evaporation loss, solar pool covers or blankets are very effective in lengthening the swimming season. However, it is important to note that there is a key difference between solar pool heating systems and solar pool blankets. A solar pool heating system adds heat to your pool while a pool blanket helps to maintain the heat that already exists in the pool water. When used together, your pool water can be heated and maintained at your desired temperatures most efficiently. |
| last updated - 2010-10-14 14:23:51 |
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| 10. How large of a solar system do I need to power my house or building? |
| The real question is: How much electricity do you want to own? You own your home, why rent your electricity? Each solar application is unique, and the amount of electricity you use varies dependent upon your lifestyle, how old your home or building is, and the appliances that are being utilized. Schedule a solar professional to come and evaluate your solar needs for free. |
| last updated - 2010-10-14 14:27:41 |
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| 11. How long will the solar system last? |
| The solar panels have a 25 year warranty from the manufactures, but they can last up to 50 years or more. The other major components (inverters, mounting system) generally have a 10 year manufactures warranty. |
| last updated - 2010-10-14 14:27:59 |
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| 12. Is Smartcool compatible with my air conditioning system? |
| The Smartcool works with 90% of the air conditioning systems currently in use today. Call Solar Trek to schedule a free, no obligation, energy estimate to see if Smartcool can save you money! |
| last updated - 2010-10-14 14:26:38 |
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| 13. Is solar hot water system a good investment for me? |
| The potential savings on your water heating bill are affected by the type of fuel you are using to heat the water and also the number of people in the house. If you are heating hot water for two or more people and you heat water with electricity or gas, then you owe it to yourself to call us for a free estimate. |
| last updated - 2010-10-14 14:24:51 |
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| 14. Is there any maintenance involved with a SOLAR TREK installed solar pool heating systems? |
| A properly installed solar heating system from SOLAR TREK should require very little, or no, maintenance. Check your SOLAR TREK installed solar heating system for proper operation at the beginning of each swimming season, particularly if it has an automatic controller. |
| last updated - 2010-10-14 14:21:01 |
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| 15. What about cloudy weather or freezing? |
| Both active and passive hot water heating systems comes with a 100% lifetime guarantee against freeze damage. The active and passive solar water heating systems are both approved by the Florida Solar Energy Center for the use in north Florida. |
| last updated - 2010-10-14 14:25:16 |
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| 16. What does a manufacturers SRCC rating mean to me? |
| SRCC is an independent, non-profit organization dedicated to the development and implementation of certification programs and national rating standards that establish durability and performance criteria for solar energy equipment. SRCC rates the product's ability to effectively heat your pool in the area you live.
With Heliocol's SRCC rating, be rest assured that you are purchasing a solar collector with proven performance and tested integrity. |
| last updated - 2010-10-14 14:31:55 |
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| 17. What does ISO9002 mean to me? |
| Relatively few manufacturers have the privilege of placing the ISO9002 emblem on their products. Only those companies performing at the highest levels in their industries have the ability to meet the requirements specified by this demanding international standard.
Heliocol's technical and engineering expertise coupled with the company's relentless pursuit of continuous product improvement have made it a perfect candidate for ISO9002. Over the two-year process necessary to gain certification, Heliocol's customer service record, product failure rate, and engineering processes were all carefully scrutinized.
The result - Heliocol is the first and only solar pool collector in the world to achieve the elite status of ISO9002 Certified. |
| last updated - 2010-10-14 14:31:38 |
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| 18. What happens if the pool water is too warm? |
| An automatic controller allows you to set your desired pool temperature. When the desired temperature is reached, your SOLAR TREK installed pool heating system will automatically turn off to maintain the desired temperature |
| last updated - 2010-10-14 14:21:48 |
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| 19. What happens when the power company has a power outage? |
| Unless you have a battery back-up or a generator back-up, these systems does not generate usable power when the utility is out. |
| last updated - 2010-10-14 14:28:24 |
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| 20. What is I need service on the solar system? |
| For being the exclusive Helicol dealer within your region, our trained and experienced professionals can fix any related problems with your cost effectiveness in mind. We can service other installers systems as well. Call to schedule a service request. |
| last updated - 2010-10-14 14:26:24 |
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| 21. What is Net Metering? |
| Net Metering allows you to send electricity that is in excess (that you are not currently using) back into the utility grid; physically turing your utility meter backwards; therefore, you can get a credit from your electric company for every kilo watt/hour you have generated from your solar system. |
| last updated - 2010-10-14 14:29:00 |
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| 22. What is the maintenance of a PV system? |
| Virtually none, we recommend that you check your system every six months. You can do so by visually checking the surface of the panels for debris (leaves, bird droppings, dirt). If there are debris, then wipe it off, or you can clean it off by spraying water to wash off the panels. Also we recommend that over the years that the system was installed, check if new growth of trees or plants that will obstruct the sun to the panels. |
| last updated - 2010-10-14 14:30:42 |
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| 23. When can I use my SOLAR TREK installed solar pool heating system? |
| Solar heating systems are designed to heat your swimming pool using free heat from the sun. The system should be in operation during the daytime when solar radiation can be absorbed. A solar pool heating system equipped with an automatic controller turns on and off effortlessly whenever there is sufficient solar energy.
In some regions, the use of a SOLAR TREK installed solar pool heating system can lengthen your swim season to 12 months, while in other regions, SOLAR TREK can drastically extend your swim season. Regardless of geographic region, you will enjoy months of additional fun in the pool without the added expenses associated with other fossil fuel heaters. |
| last updated - 2010-10-14 14:20:43 |
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| 24. Where would SOLAR TREK install my solar pool heating system? |
| SOLAR TREK can install solar collectors on roofs or any area near the pool that provides the proper exposure, orientation and tilt toward the sun. Ideally, solar collectors should face south. However, an orientation up to 45 degrees east or west of due south will not significantly decrease performance as long as shading is avoided. SOLAR TREK installed solar pool heating systems can also be installed on the ground or on racks. |
| last updated - 2010-10-14 14:22:06 |
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| 25. Will a roof-mounted system harm my roof? |
| SOLAR TREK™s manufacturers individual tube design eliminates competitors cumbersome and unattractive straps, which can damage roof surfaces. Instead, SOLAR TREK installed solar collectors are affixed with the patented Alligator Clamp, which minimizes or eliminates roof penetrations. |
| last updated - 2010-10-14 14:22:54 |
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